Health insurance provider Anthem Inc. is offering identity repair assistance and credit monitoring services, in response to the recent data breach, to current and former members enrolled in 2004 or later. Affected members can access these services beginning Friday, Feb. 13, 11 a.m. at AnthemFacts.com or, for Spanish-speaking members, at AnthemInforma.com.

Anthem disclosed on Feb. 5 that the company was the target of a very sophisticated external cyber attack and that data for its 80 million members was accessed. This potentially includes information about UC students, faculty, staff and retirees, as well as their dependents.

In addition, on Feb. 6, Anthem notified UC of a phishing scam related to the cyber attack. The phishing scam uses Anthem’s logo and includes an offer to sign up for a year of credit card protection. If you receive this or a similar email, do not respond to it or click on any links.

Currently, Anthem is the network provider and claims administrator for UC SHIP, the university’s student health insurance plan, at UC San Francisco, Hastings College of the Law, UC Santa Cruz, UC Irvine (graduate students only), UC Merced, UCLA and UC San Diego. UC Irvine undergraduates and UC Davis students have vision insurance only through Anthem. Anthem provided services for UC SHIP at all campuses from August 2011 through July 2013.

From 2003 until Jan. 1, 2014, Anthem also provided health insurance to UC employees and retirees and their dependents. The UC Anthem plans included Anthem Blue Cross PPO, Anthem Blue Cross PLUS, Anthem Lumenos, Core, Core Medicare, Anthem Blue Cross Medicare PPO and High Option Supplement to Medicare.

According to Anthem, the information accessed through the attack includes member names, member health ID numbers/Social Security numbers (Anthem does not possess Social Security numbers for UC students), dates of birth, addresses, telephone numbers, email addresses, and employment information such as the UC campus or medical center location and the separation date.

UC is in communications with Anthem to understand the effect of this data breach on current and former Anthem members. Here is a summary of information Anthem has provided:

  • Anthem’s investigation to date shows that no confidential health information (e.g., no claims information, no diagnoses) was accessed.
  • Anthem has advised UC that there is no indication at this time that any employees’, retirees’ or students’ personal information has been misused.
  • Anthem will enroll members affected by the attack in identity repair services. In addition, impacted members will be provided information on how to enroll in free credit monitoring. Anthem will notify affected members only by mail sent through the U.S. Postal Service.
  • Once the attack was discovered, Anthem immediately made every effort to close the security vulnerability, contacted the Federal Bureau of Investigation (FBI) and began fully cooperating with their investigation. Anthem has also retained Mandiant, one of the world’s leading cybersecurity firms, to provide incident response and security assessment services.

For further information, go to www.AnthemFacts.com or call 877-263-7995.